This content is the Oracle Identity Cloud Service Certificate.Īdd -BEGIN CERTIFICATE- at the beginning of the content.Īdd -END CERTIFICATE- at the end of the content. In the metadata file, locate the md:IDPSSODescriptor tag.Ĭopy the content between the dsig:X509Certificate tags into a text file. Use the following URL to access the metadata: Use this section to convert the X509 Certificate value into a format that is suitable for Oracle Identity Cloud Service. Use the following URL to access the metadata: Obtaining the Certificate and Saving in PEM Format A downloaded Identity Provider metadata file.A ScreenSteps Live account with authorization rights to configure federated authentication.An Oracle Identity Cloud Service account with authorization rights to manage apps and users (Identity Domain Administrator or Application Administrator).Admins can assign and revoke user access to the ScreenSteps Live app using the Oracle Identity Cloud Service administration console.Users can start ScreenSteps Live using the Oracle Identity Cloud Service My Apps console.Users can access ScreenSteps Live using their Oracle Identity Cloud Service login credentials.ScreenSteps Live makes it possible for agents to quickly search their ScreenSteps Live knowledge base and copy links to knowledge base articles into tickets.Īfter integrating ScreenSteps Live with Oracle Identity Cloud Service: ScreenSteps Live creates a hosted knowledge base that delivers a better experience for the authors and customers. This document describes how to configure Oracle Identity Cloud Service to provide Single Sign-On (SSO) for ScreenSteps Live using SAML. ScreenSteps Live Before You Begin Introduction ![]() You will not be allowed to run the SAM without escalating to Admin privileges.Previous Next JavaScript must be enabled to correctly display this content If you did not elect to run the client installer as an administrator you will again be prompted to enter Admin credentials. Shortcuts for Client components are installed to the desktop (Aeon Client, Customization Manager, Staff Manager, and SQL Alias Manager) and various web components are installed (dll, web platform, GetVersionInfo, Get BuildInfo). If you want to open the SQL Alias Manager, check the box next to Launch SQL Alias Manager. Notifies you that the Client installation is complete. Shows the installation progress via a green progress bar. If you did not run the install as admin, you will be prompted to enter admin credentials before the installer will continue. Provides an opportunity to go back and review or change any of your installation settings. Custom allows you to select the features and the location where you want to install the Aeon Client. Complete installs all Client components and supporting applications to the default location ( C:\Program Files\Aeon\). Choose your setup type: either Complete or Custom. If you are going to run the installer as an Administrator, right-click the file and select Run as Administrator. Click the Client Setup icon to start the Installer.You will also be prompted to enter Admin credentials if you elect to open the SQL Alias Manager when the installation is complete as you will not be allowed to run the SAM without escalating to Admin privileges. If a client has been installed from the desktop using Administrator privileges, client updates within a major version will not require Administrator privileges. If you are using Windows 7, you should say Yes to this option. If you do not begin the installation by selecting Run as administrator, you will be prompted to enter Admin credentials before the installer runs. ![]() The Client installer has been modified to work with the issue in Windows 7 that caused installations to fail if the installation was not performed using Administrator privileges.
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